Aurum Catering and Management Services

About Us

Aurum Catering Management Services (Aurum) was incorporated in Western Australia in 1985 and has been involved in providing food services to the aged and health care industries in WA for over 27 years. 

Martin Jones and Michael Jones jointly owned Aurum since 1988. Due to the retirement of Michael Jones the business was put on the market and subsequently sold to Baptistcare in July 2009.

Baptistcare was the largest client of Aurum, since 1995, and at the same time Baptistcare acquired Aurum's sister company, DCL Services. 

Baptistcare is a West Australian not-for-profit charitable organisation with a combined annual turnover of $75 million on an asset base of $150 million.  

As a result of this acquisition, Aurum's corporate structure now resides under Gnocci Holdings Pty Ltd, as a trustee for The Gnocci Charitable Trust. Accordingly, Aurum is now a "not-for-profit" organisation returning its surpluses to the WA community via its parent, Baptistcare.

  “Our mission is to work with our clients to achieve a mutually beneficial partnership, act with integrity, honesty and professional courtesy whilst delivering the highest quality services, which exceed our customer’s expectations” 

Our Company Profile

Aurum Catering Management Services is a Western Australian organisation providing food services to a range of aged care and healthcare providers throughout Western Australia.

Gnocci Holdings Pty Ltd is a wholly owned and operated Western Australian organisation which acts as trustee for The Gnocci Charitable Trust trading as Aurum Catering Management Services. Aurum has a turnover of approximately $14 million per annum and at the end of each financial year our entire retained surplus is distributed back to West Australian communities.

Aurum was incorporated in Western Australia in 1985 and has been involved in providing food services for aged care and healthcare providers, schools, colleges and community care organisations throughout Western Australia for over 27 years.

Aurum currently services 15 Aged Care facilities throughout metropolitan and regional Western Australia.

We produce and serve over 1 million meals each year and we regularly provide special diets and nutritionally balanced menus to a range of special needs clients on an ongoing basis.

Aurum has now expanded its service offer to include Facility Maintenance and Management and recently entered into a long term agreement with Baptistcare to provide these services on their state wide property portfolio.

Our community relations policy highlights our desire to source a percentage of our employees from the local communities in which we work where ever possible.  We direct operations from our support services office in South Perth; with a dedicated management team of key people

Our People

Aurum employs 220 staff members. Our community relations policy highlights our desire to source a percentage of our employees from the local communities in which we work where ever possible.

We manage operations from our support services office located in South Perth, with the following dedicated management team of experienced personnel:

Our Commitment To You

Our vision for Aurum is to continually meet the needs of our clients in a way that adds value and breaks new ground in on-site service delivery whilst remaining competitive.

"Our aim is to be as open and transparent as possible with our processes so as to develop a partnership with you over the longer term. Our mission is to work with our clients to achieve a mutually beneficial partnership, act with integrity, honesty and professional courtesy whilst delivering the highest quality services."

To this end we will work with you to ensure that we continually deliver an excellent service to your residents and seek to further develop and enhance the service with the introduction of new foodservice models as they become acceptable to the industry.

Quality and safety are two of our most important values. We strive for a Zero Harm culture and actively encourage our employees (including contractors) to adopt this way of thinking.

We have a range of policies including:

  • Community Relations Policy
  • Continuous Improvement Policy
  • Drug & Alcohol Policy
  • EEO & Affirmative Action Policy
  • Employee Relations Policy
  • Environment Policy
  • Food Safety Policy
  • Gifts & Gratuities Policy
  • Health & Safety (Zero Harm) Policy
  • Indigenous People’s Policy
  • Internet / Email Policy
  • Personal Protective Equipment Policy
  • Prevention of Workplace Bullying & Harassment Policy
  • Privacy Policy
  • Quality Policy
  • Risk Management Policy
  • Smoke Free policy
  • Training and Development Policy
  • Vehicle Policy

We remain committed to our strategy of taking a smaller margin over a longer period of time and in turn building the confidence of our clients in an effort to retain contracts on an on-going basis.